Additionally, by using social media B2B companies can provide information to other stakeholders on their sustainability activities. By using data from social media companies will be able to provide products and services which are demanded by society. Additionally, social media can be considered as a tool that helps managers to integrate business practices with sustainability (Sivarajah et al. 2019).

Step 6: Define Your Content Pillars And Brand Voice

By using data from 362 chief information officers of B2B companies the study found the following. Social media usage of sales representative has a positive impact on customer satisfaction. It seems that older salespeople use social media in passive ways or interacting with the customer rather than creating their own content. It was found that the quality of corporate social media strategy has a positive impact on social media usage in terms of the consumption of information, content generation, and active interaction with customers. Also, the expertise of a salesperson in the area of social media has a positive impact on social media usage.

Perform Regular Monitoring And Analysis

Taken collectively, these suggestions for future research should enrich research across all research streams in social media influencer marketing. The next section builds on the insights from this section and takes a closer look on topical trends in the field (Fig. 4). The fifth research question (RQ5) involves the mapping of extant research on social media influencer marketing. We live in a digital age where data is readily available, and social media platforms provide all the tools you need to track your progress. A good place to start evaluating your performance is by heading over to the platform’s analytics dashboard.

Begin by creating a detailed social media content calendar that outlines what will be posted, when, and on which platforms. This not only helps ensure a steady stream of content but also allows you to plan around seasonal trends, product launches, or industry events. Don’t forget to monitor key performance indicators such as engagement rates, reach, and conversion metrics via regular social media audits. This part of your strategy will help you review progress, identify areas that need improvement, and ensure that every tactic aligns with your broader business objectives.

Build On Your Influencer Marketing Efforts

The massive scale of platforms like Facebook and TikTok means billions of monthly active users are available across different social media networks. This kind of reach gives you an opportunity to connect with a highly diverse social media audience. It also allows you to engage with people in real-time, something that wasn’t often possible in traditional marketing (like TV or print advertising). In terms of parasocial relationships in social media influencer เพิ่มผู้ติดตาม marketing (Cluster 6), deeper insights on what makes parasocial relationships gratifying and lasting should be developed in future research. Such research should provide a better understanding on the constitution of parasocial relationships and how social media influencers can foster and maintain them over time. Nevertheless, errors or mistakes are bound to happen (e.g., slip of inappropriate word, unintentional non-disclosure of sponsorship).

It’s easy to feel like you’re constantly one step behind or that everyone else has it all figured out. Now that you have a good understanding of the benefits of social media marketing, how to build your strategy and analyze your impact and results, I’m going to share some popular social media marketing platforms next. Social media metrics are data related to the success ofyour posts, and your impact on your audience and customers on various platforms. These metrics may include data about levels of engagement, likes, follows, shares, and all other interactions on each platform.